Frequently Asked Questions

  • Currently all therapy services are online only, with the exception of limited walk & talk therapy services for clients living in or near the Fort Worth, TX area.

    At this time I can only provide services to residents of Texas, Ohio, or Colorado and you must be present in your home state at the time of our sessions.

  • I typically hold appointments during the hours of 9:00 AM-6:00 PM CST, meaning my first appointment starts at 9:00 and my last appointment ends at 6:00. (If you’re in a different timezone this will be a little different for you!) I only work Monday-Friday.

    My morning and midday hours are usually when I have the most availability. Generally my evening appointments are the first ones that get booked, so availability may be more limited.

  • I use a platform called Simple Practice. Simple Practice will send a link to your email prior to all of our scheduled appointments. You will need to have access to a smart phone, laptop, or other similar device that has both video and audio capabilities. If you are participating in EMDR, something like a laptop or tablet with a larger screen is ideal, but not a requirement.

    If you have any questions about this, or experience any difficulty accessing your session link, reach out and let me know.

  • Currently the only in-person session option that I offer is walk & talk therapy in the Fort Worth, TX area. This is a limited service and is not always offered. For more information about this, head to the Services page or schedule a consultation to chat further.

    All other counseling services are only offered virtually via telehealth.

  • The only difference between in-person and virtual therapy is the location where our sessions will take place. Instead of us meeting face to face in an office, we will meet via a virtual telehealth video platform. This also means that you get to attend your sessions from the comfort of your home, which can sometimes even help enhance the therapy experience, and saves a lot of drive time!

    If you've never tried virtual therapy before, don't let the idea of it scare you! If you think that we would be a good fit, I encourage you to reach out.

    While virtual therapy may not be right for everybody, there really is not much difference in the therapeutic process. As long as you have a private space and a stable internet connection, virtual therapy can be just as effective as in-person therapy.

    If you have any questions about virtual therapy, let's talk about them! I'd be happy to help you decide if this option is right for you.

  • If you are interested in traditional talk therapy (instead of EMDR, Walk & Talk therapy, etc.) and think we would be a good fit, please reach out! Although I specialize in other experiential or somatic forms of therapy, I value and continue to practice traditional talk therapy every single day! Talk therapy is my foundation and is still always a core part of the other experiential therapies I offer as well.

    At the heart of my work, I strive to create a calm, comfortable environment for you to show up authentically without judgement. Whether that means we're doing EMDR or verbally processing is up to you.

    Even talk therapy is much more than "just talking" and the therapeutic process can be beneficial for anyone.

  • I am not a crisis counselor and I am typically only able to be reached during office hours. Although I will do my best to be accessible to my clients as needed, it can sometimes take me at least a full business day to respond.

    If you are experiencing an emergency and need help immediately, you can call 911, 988, or go to your nearest emergency room.

    **Before calling 911 or 988: If you or someone you know is in immediate, life-threatening danger and decide to call 911 or 988, please be aware that police are often not equipped to offer mental health support and may even pose danger to people with strategically undervalued identities. It is a good idea to reach out to someone you trust who can be present to advocate if you need to call the police or an organization that may utilize police involvement.

    Additional crisis resources are below with links included:

    Suicide and Crisis Lifeline: Call or Text 988

    National Domestic Violence Hotline: Call 1-800-799-SAFE (7233) or text “START” to 88788

    The Trevor Project: Call 1-866-488-7386 or Text “START” to 678-678

    National Child Abuse Hotline: Call or Text 1-800-422-4453

    The Deaf Hotline: Call 1-855-812-1001

    Crisis Text Line: Text “HOME” to 741741

    Below is a list of crisis lines that do not use police intervention:

    Blackline: Call or Text 800-604-5841 (Crisis counseling geared towards the Black, Black LGBTQI, Brown, Native and Muslim community, and reporting of negative, physical, and inappropriate contact with police and vigilantes)

    Fireside Project: Call or Text 623-473-7433 (Support during and after psychedelic experiences)

    LGBT National Help Center: Call 888-843-4564

    Project LETS: Text 401-400-2905 (Urgent support with psychiatric incarceration/involuntary hospitalization)

    THRIVE Lifeline: Call or Text 313-662-8209 (24/7 trans-led and operated)

    Trans Lifeline: Call 877-565-8860 (For trans people, by trans people)

    Wildflower Alliance Peer Support Line: Call 888-407-4515 (Trained peer support)

    StrongHearts Native Helpline: Call 844-762-8483 (Centers Native Americans and Alaska Natives)

  • Please contact lauren@nurturednaturecounseling.com to obtain your health records.

    Nurtured Nature Counseling PLLC reserves the right to restrict and/or redact information from health records in certain cases to protect the client in question.

    Typically, the least amount of information necessary is released as a best practice policy to ensure client confidentiality.

    There may be a fee associated with releasing health records.

Rates and Insurance

  • Individual Counseling and EMDR 50 min: $160 per session

    EMDR extended 90 min: $175 per session

    Walk & Talk therapy 50 min: $180 per session

    All major credit cards or HSA/FSA cards are accepted through the secure client portal.

    Presentations and business/professional consultation fees vary. Please contact me to discuss further.

  • Yes, I am able to accept:

    • Aetna for clients residing in Texas, Colorado, and Ohio.

    • BCBS for clients residing in Colorado and Ohio (*not Texas*)

    • UHC for clients residing in Colorado and Ohio (Texas coming soon!)

    • Cigna for clients residing in Colorado and Ohio (*not Texas*)

    I am also able to provide a superbill for out-of-network clients that you can submit to your insurance for reimbursement.

    Please note that utilizing insurance gives the insurance company access to your protected health information (PHI). Insurance also may not cover all services and tends to limit the duration/frequency of services you can access.

    Additionally, in order to make therapy more accessible without involving insurance, I offer a limited number of reduced rate sliding scale spots. If you feel you may benefit from this and would like to talk further, please reach out.

    • Cancellations that are communicated to me at least 24 hours prior to our scheduled session time will incur no charge. This means that if our session is scheduled on Tuesday at 2:00 PM, then you will need to cancel the appointment no later than Monday, the day prior, at 2:00 PM to avoid any late cancellation charges.

    • Cancellations under 24 hours prior to the scheduled session time are considered late cancellations and will be charged $80. Superbills will not be able to be used for reimbursement for late cancellation fees and insurance cannot cover these fees. Even if your copay is significantly less than this amount for sessions, you will need to pay the $80 late cancellation charge and insurance cannot be used for this.

    • If an appointment is missed without any notice, this is considered a no-show and will be charged the full session rate for the service that was scheduled. Again, insurance cannot be used for this, even if your typical copay with insurance for a session is significantly lower.

    • You will have one "freebie" late cancellation/no show without being charged. I will do my best to remind you of this policy so that you can plan ahead. After this freebie, it will be your responsibility to cover the late cancellation/no show fee.

Complaints and Reporting

  • If you need to contact the state board you can do so by using the following contact information:

    Texas-

    Texas Behavioral Health Executive Council: Texas BHEC oversees and regulates Texas State Board of Examiners of Marriage and Family Therapists, Texas State Board of Examiners of Professional Counselors, Texas State Board of Examiners of Psychologists, and the Texas State Board of Social Worker Examiners.

    • BHEC Website: https://bhec.texas.gov/

    • Phone Number: (512) 305-7700

    • Mailing Address: 1801 Congress Ave, Ste. 7.300, Austin, TX 78701

    Notice to Clients:

    The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

    Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

    Please call 1-800-821-3205 for more information.

    Adopted to be effective: September 1, 2020.

    Colorado-

    Department of Regulatory Agencies: DORA Colorado oversees licensing and registration for multiple professions and businesses.

    • DORA Website: https://dora.colorado.gov/

    • Phone Number: (303) 894-7800

    • Mailing Address: Department of Regulatory Agencies
      Division of Professions and Occupations
      1560 Broadway, Suite 1350
      Denver, CO 80202

    Ohio-

    Ohio Counselor, Social Worker, and Marriage and Family Therapist Board: The Ohio CSWMFT Board protects the citizens of the State of Ohio through the licensure of Counselors, Social Workers, and Marriage and Family Therapists.

    • CSWMFT Website: https://cswmft.ohio.gov/

    • Phone Number: (614) 466-0912

    • Mailing Address: Counselor Social Worker & Marriage and Family Therapist Board

      77 S High St 24th Floor, Room 2468

      Columbus, OH 43215

  • You have the right to file a consumer complaint (as outlined in Texas Health & Safety Code Section 181.103).

    Complaint instructions and forms are available on the website of the Texas Health and Human Services Commission (HHSC) or the specific licensing board.

Ready to get started? Let’s chat.

Schedule free consultation